Refund Policy
Last Updated On: 1 April 2025
This website is manage and operated by INNOVTECHSOL (Legal Name: Rahul Sarkar)
Effective Date: 1 April 2025
Website: rahulsarkar.info
Company: INNOVTECHSOL
Registered Address: Bardhaman, West Bengal 713103, India
At rahulsarkar.info (“Website”), operated by INNOVTECHSOL (“Company”, “we”, “our”, or “us”), we are committed to maintaining transparency and fairness regarding refunds for our online and instructor-led training programs.
Please read this Refund Policy carefully before purchasing any course, training program, subscription, or educational service from our Website.
By purchasing a course or training program from rahulsarkar.info, you acknowledge and agree to the terms outlined below.
1. General Refund Policy
We understand that circumstances may change. However, due to the nature of digital educational content, instructor allocation, seat reservations, course preparation, and training resources, refunds are subject to specific eligibility criteria.
Refund requests are reviewed strictly in accordance with this Refund Policy.
2. Eligibility for Refund
Users may be eligible for a partial refund only if the training program has not yet started.
To qualify for a refund:
- The refund request must be submitted within 3 (three) calendar days from the date of payment.
- The enrolled training program must not have started.
The user must not have accessed premium course materials, training sessions, recordings, or instructor-led sessions where applicable.
Refund requests submitted after the eligible period may not be considered.
3. No Refund After Training Starts
No refund shall be provided once the training has started, regardless of:
- Attendance status
- Partial participation
- Schedule conflicts
- Personal reasons
- Change of mind
- Technical issues from the user’s side
- Failure to complete the course
Dissatisfaction due to lack of effort or participation
Once training sessions commence or premium course access has been granted, the purchase shall be considered consumed and non-refundable.
4. Partial Refund Policy
Where eligible, refunds may be approved as a partial refund only, subject to administrative deductions, payment gateway charges, transaction fees, and operational costs incurred by INNOVTECHSOL.
Refund approval and refund amount determination remain at the sole discretion of INNOVTECHSOL after internal verification.
5. Non-Refundable Situations
Refunds shall not be issued under the following circumstances:
- Training has already started
- Course access has been granted
- Recorded sessions or premium content have been accessed
- Failure to attend classes
- Lack of time availability
- Personal or professional commitments
- Change of career plans
- Technical incompatibility caused by the user’s device, browser, or internet connection
- Violation of Terms & Conditions
- Account suspension due to policy violations
Fraudulent payment disputes or chargebacks
6. Cancellation Requests
Users wishing to cancel enrollment before training begins must contact support within the eligible refund period.
Cancellation requests do not automatically guarantee refund approval.
Each request shall be reviewed in accordance with this Refund Policy.
7. Refund Processing Timeline
Approved refunds, where applicable, may take 7 to 21 business days to reflect, depending on:
- Payment method
- Banking institution
- Payment gateway processing timelines
Financial verification procedures
INNOVTECHSOL shall not be responsible for delays caused by third-party financial institutions or payment providers.
8. Fraud Prevention & Abuse
To prevent misuse of educational services and digital content, INNOVTECHSOL reserves the right to reject refund requests where:
- Fraudulent activity is suspected
- Course content has been consumed or substantially accessed
- Multiple refund claims are made in bad faith
Abuse of the refund system is identified
We reserve the right to permanently restrict future purchases where misuse is detected.
9. Modification of Refund Policy
INNOVTECHSOL reserves the right to modify, revise, or update this Refund Policy at any time without prior notice.
Changes become effective immediately upon publication on the Website.
Continued use of rahulsarkar.info and purchase of services after updates constitutes acceptance of the revised policy.
10. Governing Law & Jurisdiction
This Refund Policy shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from refunds, payments, or related matters shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.
11. Contact Information
For refund-related concerns, cancellation requests, or payment issues, users may contact:
INNOVTECHSOL
Bardhaman, West Bengal 713103, India
Website: rahulsarkar.info
Email: learn@innovtechsol.com
By purchasing any course, training program, or service from rahulsarkar.info, you acknowledge that you have read, understood, and agreed to this Refund Policy.